How to send a text to a group of contacts

Send the same text message to many contacts at once: straight away, at a set time, or a few at a time so replies don’t all arrive together.

Before you start #

You need an Autopilot phone number. See How to get your Autopilot phone number.
Only text people who have agreed to hear from you. Contacts who replied STOP are skipped automatically.
Each text uses credit. Check your balance before a big send.

Contacts

Open Contacts. Filter or open a smart list to find the right group, for example by tag.
Select the contacts

Tick the boxes on the left, or tick the top box to select everyone shown.
Click the SMS icon

Click the SMS icon in the bar above the list to open the bulk SMS window.
Write the message

Choose the phone number to send from and write your text, or pick a snippet. Add the first name to make it personal and say who you are.
Choose when it sends

Send all at once, send at a scheduled time, or Send in Drip Mode: set how many contacts per batch, how often, which days and which hours.
Send

Add a short description so you recognise it later, then click Send SMS.

Follow progress in Contacts → Bulk Actions: sent, delivered, clicked and failed. Use the three-dot menu there to pause a drip.
Drip mode is best for big lists. You can answer replies as they come in.
Keep texts short. Long messages are split into several parts and cost more.
Send at sensible times, for example weekdays between 9am and 7pm.