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Autopilot Help Centre
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Getting Started

5
  • How to add team members and set permissions
  • How to update your business profile and details
  • Your first 30 minutes: setup checklist
  • How to log in to Autopilot (app.77labs.ai)
  • Welcome to Autopilot: what it can do for your business

Plans, Billing & Credits

5
  • How to change or cancel your plan
  • How to top up credits and set auto-recharge
  • What are credits and what uses them (SMS, calls, email, AI)
  • How your free trial works
  • Plans explained: Taxi, Take Off, Cruise and Megaboost

Phone & SMS

4
  • How opt-outs work (STOP replies)
  • How missed-call text-back works
  • How to forward calls to your mobile
  • How to get your Autopilot phone number

Email

2
  • How to connect your business inbox
  • How to set up your email sending domain

Contacts

3
  • Tags and custom fields: how to organise your contacts
  • How to import your existing customer list (CSV)
  • How to add a contact

Conversations (Inbox)

2
  • How to use message templates (snippets)
  • Your inbox: replying by SMS, email and social messages

Pipelines & Opportunities

2
  • How to move a lead and add its value
  • How your sales pipeline works

Calendars & Bookings

4
  • Booking confirmations and reminders
  • How to share your booking link or add it to your website
  • How to connect your Google or Outlook calendar
  • How to set up your booking calendar and availability

Automations

3
  • How to edit the text of an automated SMS or email
  • How to turn an automation on or off
  • Which automations to set up first

Reviews

3
  • How to reply to reviews from Autopilot
  • How automatic review requests work
  • How to connect your Google Business Profile

Lead Sources & Integrations

5
  • How to connect Google Ads lead forms
  • How to see where your leads come from
  • How to add an enquiry form to your website
  • How to get Facebook and Instagram lead ads into Autopilot
  • How to connect your Facebook and Instagram accounts

AI Assistants

5
  • How to check what your AI assistants said
  • How to teach your AI assistants about your business
  • How to set up the AI chat assistant on your website and Facebook
  • AI receptionist: what it does and how to set it up
  • What AI costs and how it uses credits

Quotes, Invoices & Payments

5
  • How to take a payment with a payment link
  • How to send an invoice
  • How to create and send a quote
  • How to set up your products and services
  • How to connect Stripe to take payments

Email & Seasonal Campaigns

4
  • How to run a seasonal campaign
  • How to send a text to a group of contacts
  • How to create and send an email campaign
  • How to win back old customers

Social Planner

3
  • How to post to several platforms at once
  • How to create and schedule a post
  • How to connect your social accounts
View Categories
  • Help Centre
  • Lead Sources & Integrations
  • How to connect Google Ads lead forms

How to connect Google Ads lead forms

If you run Google Ads with a lead form, Autopilot can create a contact for every new lead and start your follow-up straight away.

Before you start #

  • You need a Google account with access to your Google Ads account.
  • Your campaign needs a lead form set up in Google Ads.

Steps #

  1. Settings → Integrations

    Go to Settings → Integrations and find the Google Lead Ads card.

  2. Manage → Install

    Click Manage, then Install on the next page.

  3. Sign in with Google

    Sign in with the Google account that manages your ads, allow access, and choose the Google Ads accounts to connect.

  4. Switch on your forms

    Your lead forms appear with their campaign names. Click the Play icon next to a form to start syncing it.

  5. Map the fields

    Click Map Fields and match each question in the Google form to a field in Autopilot.

  6. Send test data

    In Google Ads, open the campaign, go to the lead form, click Edit, open the form and click Send Data. A test contact should appear in Contacts. You can ignore any warning Google shows for the test.

  7. Start your follow-up

    In Automation, use the Google Lead Form Submitted trigger to text or email new leads and notify your team.

Good to know #

  • You can connect several Google Ads accounts with one Google login.
  • To stop leads from a form, click the Pause icon next to it.

Troubleshooting #

If leads are not syncing, check that the right Google Ads account is connected, the form is switched on, all required fields are mapped, and the status shows Active.

If your ad account or forms do not appear, sign in with a Google account that has access to that Google Ads account.

Related articles #

  • How to see where your leads come from
  • How to get Facebook and Instagram lead ads into Autopilot
  • Which automations to set up first
Updated on 10 October 2026

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