Autopilot is one system for your whole customer journey: winning leads, replying, quoting, booking, getting paid, collecting reviews and bringing customers back. You choose which parts to switch on.
What Autopilot can do #
Small businesses rarely lose work because they are bad at the job. They lose it in the gaps: a missed call, a quote nobody chased, a happy customer who never left a review. Autopilot gives you the tools to close those gaps. You can use as many or as few of them as you like.
- Capture leads. Bring in enquiries from your website forms, Facebook, Google and phone calls, all in one place.
- Reply fast. Send a text and an email to new enquiries straight away, even while you are on a job.
- Keep every lead on track. Follow each lead through your pipeline, from first enquiry to booked job.
- Book the work. Let customers pick a time in your booking calendar and send them reminders before the visit.
- Quote and get paid. Send quotes and invoices and take payments online.
- Collect reviews. Ask happy customers for a Google review and reply to reviews from one screen.
- Bring customers back. Send seasonal offers, newsletters and reminders to your customer list.
- Post to social media. Plan and schedule posts to several platforms at once.
- Build web pages and forms. Create simple websites, landing pages and forms that send leads straight in.
- Use AI assistants. Let an AI chat assistant and an AI receptionist answer questions and take details when you cannot.
- Connect your other tools. Link Autopilot to the apps you already use, including your online shop.
Every follow-up runs the way you set it up. You decide what is sent, when and to whom.
Where to find things #
Everything lives in the menu on the left of your account:
- Conversations: texts, emails and social messages in one inbox.
- Contacts: your customers and leads.
- Opportunities: your sales pipeline, from first enquiry to booked job.
- Calendars: your bookings.
- Payments: quotes, invoices and payments.
- Marketing: email campaigns and social media posts.
- Automation: the follow-ups Autopilot runs for you.
- Reputation: your reviews.
- AI Agents: your AI chat assistant and AI receptionist.
- Settings: your business details, users, phone and email.
Good to know #
- You stay in control. You decide which automations run and what they say.
- Some features depend on your plan. See what each plan includes.
- You can run Autopilot from your phone too, with the LeadConnector app.