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Autopilot Help Centre
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Getting Started

5
  • How to add team members and set permissions
  • How to update your business profile and details
  • Your first 30 minutes: setup checklist
  • How to log in to Autopilot (app.77labs.ai)
  • Welcome to Autopilot: what it can do for your business

Plans, Billing & Credits

5
  • How to change or cancel your plan
  • How to top up credits and set auto-recharge
  • What are credits and what uses them (SMS, calls, email, AI)
  • How your free trial works
  • Plans explained: Taxi, Take Off, Cruise and Megaboost

Phone & SMS

4
  • How opt-outs work (STOP replies)
  • How missed-call text-back works
  • How to forward calls to your mobile
  • How to get your Autopilot phone number

Email

2
  • How to connect your business inbox
  • How to set up your email sending domain

Contacts

3
  • Tags and custom fields: how to organise your contacts
  • How to import your existing customer list (CSV)
  • How to add a contact

Conversations (Inbox)

2
  • How to use message templates (snippets)
  • Your inbox: replying by SMS, email and social messages

Pipelines & Opportunities

2
  • How to move a lead and add its value
  • How your sales pipeline works

Calendars & Bookings

4
  • Booking confirmations and reminders
  • How to share your booking link or add it to your website
  • How to connect your Google or Outlook calendar
  • How to set up your booking calendar and availability

Automations

3
  • How to edit the text of an automated SMS or email
  • How to turn an automation on or off
  • Which automations to set up first

Reviews

3
  • How to reply to reviews from Autopilot
  • How automatic review requests work
  • How to connect your Google Business Profile

Lead Sources & Integrations

5
  • How to connect Google Ads lead forms
  • How to see where your leads come from
  • How to add an enquiry form to your website
  • How to get Facebook and Instagram lead ads into Autopilot
  • How to connect your Facebook and Instagram accounts

AI Assistants

5
  • How to check what your AI assistants said
  • How to teach your AI assistants about your business
  • How to set up the AI chat assistant on your website and Facebook
  • AI receptionist: what it does and how to set it up
  • What AI costs and how it uses credits

Quotes, Invoices & Payments

5
  • How to take a payment with a payment link
  • How to send an invoice
  • How to create and send a quote
  • How to set up your products and services
  • How to connect Stripe to take payments

Email & Seasonal Campaigns

4
  • How to run a seasonal campaign
  • How to send a text to a group of contacts
  • How to create and send an email campaign
  • How to win back old customers

Social Planner

3
  • How to post to several platforms at once
  • How to create and schedule a post
  • How to connect your social accounts

Mobile App

3
  • How to turn on app notifications
  • How to reply to messages and calls from your phone
  • How to download the LeadConnector app and log in

Troubleshooting & FAQ

2
  • Why are my emails going to spam?
  • Why aren’t my text messages being delivered?
View Categories
  • Help Centre
  • Quotes, Invoices & Payments
  • How to send an invoice

How to send an invoice

Send an invoice by email or text. With Stripe connected, customers can pay it online straight away; otherwise, you can mark it as paid yourself.

Before you start #

  • Add your logo, business details and default payment terms in Payments → Invoices & Estimates, using the Settings gear icon.
  • To take card payments online, connect Stripe.

Steps #

  1. Payments → Invoices & Estimates

    Click Payments, then Invoices & Estimates.

  2. New → New Invoice

    Click New and choose New Invoice.

  3. Fill it in

    Choose the customer, add your products or items with prices, and check the due date.

  4. Save and send

    Click Save, then Send. Choose email, text or both.

Keeping track #

  • All your invoices and their status (Draft, Sent, Paid and so on) are in Payments → Invoices & Estimates → All Invoices.
  • Card payments also appear in Payments → Transactions.
  • Paid by cash or bank transfer? Open the invoice and record the payment yourself.

Good to know #

  • For regular customers, use Recurring Invoices to bill them automatically on a schedule.
  • You can split an invoice into a payment plan, for example a deposit and the rest after the job.
  • Turn on payment reminders in the invoice settings so you don’t have to chase.
  • Paid invoices can’t be edited.

Troubleshooting #

If an invoice shows as Sent but the customer didn’t get it, ask them to check spam, check their email address on the contact, then log out and back in and resend.

Related articles #

  • How to create and send a quote
  • How to connect Stripe to take payments
  • How to take a payment with a payment link
Updated on 10 October 2026

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How to take a payment with a payment linkHow to create and send a quote
On this page
  • Before you start
  • Steps
  • Keeping track
  • Good to know
  • Troubleshooting
  • Related articles

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