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Autopilot Help Centre
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Getting Started

5
  • How to add team members and set permissions
  • How to update your business profile and details
  • Your first 30 minutes: setup checklist
  • How to log in to Autopilot (app.77labs.ai)
  • Welcome to Autopilot: what it can do for your business

Plans, Billing & Credits

5
  • How to change or cancel your plan
  • How to top up credits and set auto-recharge
  • What are credits and what uses them (SMS, calls, email, AI)
  • How your free trial works
  • Plans explained: Taxi, Take Off, Cruise and Megaboost

Phone & SMS

4
  • How opt-outs work (STOP replies)
  • How missed-call text-back works
  • How to forward calls to your mobile
  • How to get your Autopilot phone number

Email

2
  • How to connect your business inbox
  • How to set up your email sending domain

Contacts

3
  • Tags and custom fields: how to organise your contacts
  • How to import your existing customer list (CSV)
  • How to add a contact

Conversations (Inbox)

2
  • How to use message templates (snippets)
  • Your inbox: replying by SMS, email and social messages

Pipelines & Opportunities

2
  • How to move a lead and add its value
  • How your sales pipeline works

Calendars & Bookings

4
  • Booking confirmations and reminders
  • How to share your booking link or add it to your website
  • How to connect your Google or Outlook calendar
  • How to set up your booking calendar and availability

Automations

3
  • How to edit the text of an automated SMS or email
  • How to turn an automation on or off
  • Which automations to set up first

Reviews

3
  • How to reply to reviews from Autopilot
  • How automatic review requests work
  • How to connect your Google Business Profile

Lead Sources & Integrations

5
  • How to connect Google Ads lead forms
  • How to see where your leads come from
  • How to add an enquiry form to your website
  • How to get Facebook and Instagram lead ads into Autopilot
  • How to connect your Facebook and Instagram accounts

AI Assistants

5
  • How to check what your AI assistants said
  • How to teach your AI assistants about your business
  • How to set up the AI chat assistant on your website and Facebook
  • AI receptionist: what it does and how to set it up
  • What AI costs and how it uses credits

Quotes, Invoices & Payments

5
  • How to take a payment with a payment link
  • How to send an invoice
  • How to create and send a quote
  • How to set up your products and services
  • How to connect Stripe to take payments

Email & Seasonal Campaigns

4
  • How to run a seasonal campaign
  • How to send a text to a group of contacts
  • How to create and send an email campaign
  • How to win back old customers

Social Planner

3
  • How to post to several platforms at once
  • How to create and schedule a post
  • How to connect your social accounts

Mobile App

3
  • How to turn on app notifications
  • How to reply to messages and calls from your phone
  • How to download the LeadConnector app and log in

Troubleshooting & FAQ

2
  • Why are my emails going to spam?
  • Why aren’t my text messages being delivered?
View Categories
  • Help Centre
  • Mobile App
  • How to download the LeadConnector app and log in

How to download the LeadConnector app and log in

Autopilot has a free mobile app for iPhone and Android. In the app stores it is called LeadConnector. That is the right app for your Autopilot account.

Steps #

  1. Download the app

    On your phone, open the App Store (iPhone) or Google Play (Android), search for LeadConnector and install it.

  2. Log in

    Open the app and log in with the same email and password you use at app.77labs.ai.

  3. Enter the security code

    If asked, enter the code sent to your email or phone.

  4. Allow notifications

    When your phone asks, tap Allow, so you hear about new leads and messages straight away.

  5. Check your account

    If you have access to more than one account, make sure your business is selected at the top.

What you can do in the app #

  • Read and reply to texts, emails and social messages.
  • Make and take calls using your Autopilot number.
  • See your calendar and book appointments.
  • Add and update contacts, and move leads in your pipeline.
  • Send quotes, invoices and review requests.

Good to know #

  • Some setup is only possible on a computer, for example connecting Stripe or editing pipeline stages.
  • Your team members can use the app with their own logins.

Troubleshooting #

If you can’t log in, check you are using your Autopilot email and password. Reset your password on the login page at app.77labs.ai, then try the app again.

Related articles #

  • How to reply to messages and calls from your phone
  • How to turn on app notifications
  • How to log in to Autopilot
Updated on 10 October 2026

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