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Getting Started

5
  • How to add team members and set permissions
  • How to update your business profile and details
  • Your first 30 minutes: setup checklist
  • How to log in to Autopilot (app.77labs.ai)
  • Welcome to Autopilot: what it can do for your business

Plans, Billing & Credits

5
  • How to change or cancel your plan
  • How to top up credits and set auto-recharge
  • What are credits and what uses them (SMS, calls, email, AI)
  • How your free trial works
  • Plans explained: Taxi, Take Off, Cruise and Megaboost

Phone & SMS

4
  • How opt-outs work (STOP replies)
  • How missed-call text-back works
  • How to forward calls to your mobile
  • How to get your Autopilot phone number

Email

2
  • How to connect your business inbox
  • How to set up your email sending domain

Contacts

3
  • Tags and custom fields: how to organise your contacts
  • How to import your existing customer list (CSV)
  • How to add a contact

Conversations (Inbox)

2
  • How to use message templates (snippets)
  • Your inbox: replying by SMS, email and social messages

Pipelines & Opportunities

2
  • How to move a lead and add its value
  • How your sales pipeline works

Calendars & Bookings

4
  • Booking confirmations and reminders
  • How to share your booking link or add it to your website
  • How to connect your Google or Outlook calendar
  • How to set up your booking calendar and availability

Automations

3
  • How to edit the text of an automated SMS or email
  • How to turn an automation on or off
  • Which automations to set up first

Reviews

3
  • How to reply to reviews from Autopilot
  • How automatic review requests work
  • How to connect your Google Business Profile

Lead Sources & Integrations

5
  • How to connect Google Ads lead forms
  • How to see where your leads come from
  • How to add an enquiry form to your website
  • How to get Facebook and Instagram lead ads into Autopilot
  • How to connect your Facebook and Instagram accounts

AI Assistants

5
  • How to check what your AI assistants said
  • How to teach your AI assistants about your business
  • How to set up the AI chat assistant on your website and Facebook
  • AI receptionist: what it does and how to set it up
  • What AI costs and how it uses credits

Quotes, Invoices & Payments

5
  • How to take a payment with a payment link
  • How to send an invoice
  • How to create and send a quote
  • How to set up your products and services
  • How to connect Stripe to take payments

Email & Seasonal Campaigns

4
  • How to run a seasonal campaign
  • How to send a text to a group of contacts
  • How to create and send an email campaign
  • How to win back old customers

Social Planner

3
  • How to post to several platforms at once
  • How to create and schedule a post
  • How to connect your social accounts

Mobile App

3
  • How to turn on app notifications
  • How to reply to messages and calls from your phone
  • How to download the LeadConnector app and log in

Troubleshooting & FAQ

2
  • Why are my emails going to spam?
  • Why aren’t my text messages being delivered?
View Categories
  • Help Centre
  • Social Planner
  • How to connect your social accounts

How to connect your social accounts

Connect your social media accounts to the Social Planner, so you can plan and post everything from one place.

Which accounts you can connect #

Facebook, Instagram, LinkedIn, TikTok, YouTube, Pinterest, Threads, Bluesky and your Google Business Profile.

Before you start #

  • Facebook: you can connect business Pages, not personal profiles. You must be an admin of the Page.
  • Instagram: it must be a professional account (Business or Creator).
  • LinkedIn: you can connect a personal profile or a company page.
  • Have the logins for each account to hand.

Steps #

  1. Marketing → Social Planner

    Click Marketing in the left menu, then Social Planner.

  2. Choose an account to connect

    Under Connect your social accounts, click + Connect on the platform you want.

  3. Log in and allow access

    Log in to that platform in the window that opens and approve the permissions. The window may show a different app name. That is normal.

  4. Pick the page or profile

    Choose which page, profile or channel to connect, and confirm.

  5. Add the rest

    Repeat for each platform. Later you can add or remove accounts from the Social Planner settings (gear icon).

Good to know #

  • Connecting Facebook here is separate from the Facebook connection for lead ads and messages in Settings → Integrations. You may need to do both.
  • Instagram can be connected directly, without a Facebook Page.
  • If an account stops posting, its access may have expired. Reconnect it from the Social Planner settings.

Related articles #

  • How to create and schedule a post
  • How to post to several platforms at once
  • How to connect your Facebook and Instagram accounts
Updated on 10 October 2026

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