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Autopilot Help Centre
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Getting Started

5
  • How to add team members and set permissions
  • How to update your business profile and details
  • Your first 30 minutes: setup checklist
  • How to log in to Autopilot (app.77labs.ai)
  • Welcome to Autopilot: what it can do for your business

Plans, Billing & Credits

5
  • How to change or cancel your plan
  • How to top up credits and set auto-recharge
  • What are credits and what uses them (SMS, calls, email, AI)
  • How your free trial works
  • Plans explained: Taxi, Take Off, Cruise and Megaboost

Phone & SMS

4
  • How opt-outs work (STOP replies)
  • How missed-call text-back works
  • How to forward calls to your mobile
  • How to get your Autopilot phone number

Email

2
  • How to connect your business inbox
  • How to set up your email sending domain

Contacts

3
  • Tags and custom fields: how to organise your contacts
  • How to import your existing customer list (CSV)
  • How to add a contact

Conversations (Inbox)

2
  • How to use message templates (snippets)
  • Your inbox: replying by SMS, email and social messages

Pipelines & Opportunities

2
  • How to move a lead and add its value
  • How your sales pipeline works

Calendars & Bookings

4
  • Booking confirmations and reminders
  • How to share your booking link or add it to your website
  • How to connect your Google or Outlook calendar
  • How to set up your booking calendar and availability

Automations

3
  • How to edit the text of an automated SMS or email
  • How to turn an automation on or off
  • Which automations to set up first

Reviews

3
  • How to reply to reviews from Autopilot
  • How automatic review requests work
  • How to connect your Google Business Profile
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  • Help Centre
  • Plans, Billing & Credits
  • Plans explained: Taxi, Take Off, Cruise and Megaboost

Plans explained: Taxi, Take Off, Cruise and Megaboost

Every Autopilot plan runs on the same system. What changes is how many people use it, how much the AI does for you, and how much help you get.

The four plans #

  • Taxi gets you organised. Contacts and your sales pipeline, one inbox for SMS, email, Facebook and Instagram, a booking calendar with reminders, forms and a website chat box, automatic follow-ups, invoices and payment links, Google review requests and the mobile app. For 1 user.
  • Take Off is the full system, and where most businesses start. Everything in Taxi, plus websites and funnels, email campaigns, the social media planner, courses and members areas, and the AI chatbot and AI phone answering on a pay-as-you-go basis. For 2 users.
  • Cruise lets AI take the first call. Everything in Take Off, plus a monthly allowance of AI replies and AI phone answering, and WhatsApp Business in your inbox. For 5 users.
  • Megaboost is for busy teams. Everything in Cruise, with unlimited users, unlimited AI replies and phone answering, a kick-off call with us and priority support.

Prices, usage credit and the full side-by-side comparison are on our pricing page.

Extras #

  • Done-for-you setup. Every plan works on its own and you can set it up yourself with this help centre. If you would rather we built it for you, book a call. We look at how you work now and give you a plan and a price before anything is built.
  • Facebook and Instagram ads. We write and run your ads and send every enquiry straight into Autopilot.

Good to know #

  • Every plan starts with a 14-day free trial.
  • There is no setup fee and no contract. Plans run month to month, and paying yearly gets you two months free.
  • Texts, calls, bulk emails and pay-as-you-go AI are paid from credits in your account. See the related article on credits.
  • You can move up or down a plan at any time from your billing page. Your contacts, messages and settings stay where they are.

Related articles #

  • How your free trial works
  • What are credits and what uses them
  • How to change or cancel your plan
Updated on 10 October 2026

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  • The four plans
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