Plans, Billing & Credits
How to change or cancel your plan
Last Updated: 10 October 2026Move to a bigger or smaller plan, or cancel your subscription, from the billing page in your account. Before you start You need to be an Admin on your Autopilot account. Change your plan Settings → Billing Click Settings at the bottom of the left menu, then Billing. Your current plan is shown at the...
How to top up credits and set auto-recharge
Last Updated: 10 October 2026Add credits to your Autopilot account by hand, or switch on auto-recharge so your balance tops itself up before it runs out. Before you start You need to be an Admin on your Autopilot account. You need a payment card on your account. Top up by hand Settings → Billing Click Settings at the bottom...
What are credits and what uses them (SMS, calls, email, AI)
Last Updated: 10 October 2026Credits are a prepaid balance in your Autopilot account that pays for texts, calls, emails and AI as you use them. Why there are credits Your plan covers the Autopilot system. Messages and calls cost money to send, and every business sends a different amount. Credits mean you only pay for what you actually use,...
How your free trial works
Last Updated: 10 October 2026Every new Autopilot account starts with a 14-day free trial, so you can try the system with your own customers before you pay. How it works You choose a plan and add your card When you sign up, you pick Take Off, Cruise or Megaboost and add a payment card. Nothing is charged for the...
Plans explained: Take Off, Cruise and Megaboost
Last Updated: 10 October 2026Every Autopilot plan runs on the same system. What changes is how much of the work it takes off your plate. The three plans Take Off is the core system. It replies to every enquiry by text and email, keeps your leads in a pipeline, takes online bookings with reminders, asks for reviews after each...